A 2022 ruling by the Consumer Goods and Services Ombudsman (CGSO) has reshaped how freight companies must approach packaging-related disputes. In a case involving six completely unpacked car batteries, the Ombudsman ruled against the freight operator, despite the consumer’s inadequate packaging and lack of insurance.
The festive season brings an enormous spike in freight volumes — but it also brings an equally predictable rise in fraud linked to seasonal stock. Merchants dealing in items designed for Christmas, year-end promotions, or major sporting events often face steep markdowns the moment the season ends. Unfortunately, a few see freight claims as an opportunity to recover those losses.
A sealed trailer. A perfect route. And freight that kept vanishing without a trace.
Part 2 of our investigation uncovers the shocking truth behind the missing freight — and why seals alone are never enough to safeguard your supply chain.
Freight kept disappearing — but every time the trailer arrived, the seal was still intact. No tampering. In this blog, we reveal the first half of one of the most puzzling freight theft cases we’ve ever seen.
In the freight and logistics industry, when freight arrives damaged, the question of “who’s at fault” is quickly asked and sometimes difficult to answer. This blog explores the role of packaging responsibility.
The consequences of undeclared dangerous goods in transit.
What happens when freight, specifically paint, isn’t properly secured? Episode 3 shows the messy reality — and the importance of getting pallet safety right.
Episode 2 reveals the risks of overhanging or uneven freight on pallets—watch our remote control forklift put it to the test! 🚛📦
Watch how incompatible freight items can cause big problems on a pallet: demonstrated with a little help from our remote control forklift!
Business Email Compromise (BEC) is one of the fastest-growing cyber threats in South Africa. In this blog, we break down how these scams work — and what you can do to stay protected.
