Author name: FreightGuard

Episode 2 reveals the risks of overhanging or uneven freight on pallets—watch our remote control forklift put it to the test! 🚛📦

Watch how incompatible freight items can cause big problems on a pallet: demonstrated with a little help from our remote control forklift!

Business Email Compromise (BEC) is one of the fastest-growing cyber threats in South Africa. In this blog, we break down how these scams work — and what you can do to stay protected.

The South African courier industry is undergoing a significant transformation. As global disruptions and local infrastructure challenges collide, more customers of logistics companies are shifting away from expensive air freight in favour of road transport. But what’s behind this strategic pivot — and why is road freight, despite its own challenges, becoming the preferred option?

The Hidden Cost of Poor Packaging: How Customers Contribute to Loss and Damage in Road Freight
While freight companies are often blamed for damage or loss during transit, the root cause frequently lies in poor packaging practices by senders. In this article, we explore how inadequate packaging increases the risk of damage, theft, and delays—and why investing even a small percentage of a consignment’s value in proper packaging is critical. Learn how to protect your freight, your reputation, and your bottom line.

In this episode, Steve Zeff unpacks how FreightGuard works alongside traditional insurance to create a more complete risk management solution — especially for customers dealing with frequent small claims. Learn why FreightGuard isn’t a replacement for insurance, but a strategic partner.

In this episode, Steve Zeff discusses the key differences between traditional insurance and FreightGuard’s proactive model.

In this video, Steve Zeff breaks down the misconception of “our customers won’t pay for that” and shows how adding FreightGuard can actually strengthen your customer relationships — rather than deter them.

Why do I need FreightGuard?
Many freight companies believe they can handle claims themselves, but managing claims internally often means simply raising revenue to cover payouts — without ever solving the root cause of the losses. In this episode, Steve Zeff explains why FreightGuard’s approach is different: We help you identify, address, and reduce claims, while ensuring claimants receive a fair and equitable outcome.

In Episode 2 of our weekly series Steve unpacks the unseen risks, hidden costs, and why relying solely on reported claims can give a false sense of security.