The Hidden Cost of Poor Packaging: How Customers Contribute to Loss and Damage in Road Freight

The Hidden Cost of Poor Packaging: How Customers Contribute to Loss and Damage in Road Freight While freight companies are often blamed for damage or loss during transit, the root cause frequently...

Episode 6: Is FreightGuard The Right Fit For You?

In this episode, Steve Zeff unpacks how FreightGuard works alongside traditional insurance to create a more complete risk management solution — especially for customers dealing with frequent small...

Episode 5: FreightGuard vs Traditional Insurance

In this episode, Steve Zeff discusses the key differences between traditional insurance and FreightGuard's proactive model...

Episode 4: “Our Customers Won’t Pay for That.”

In this video, Steve Zeff breaks down the misconception of "our customers won't pay for that" and shows how adding FreightGuard can actually strengthen your customer relationships — rather than deter...

Episode 3 – “Why Do I Need FreightGuard? I Can Do This Myself.”

Why do I need FreightGuard? Many freight companies believe they can handle claims themselves, but managing claims internally often means simply raising revenue to cover payouts — without ever solving...

Weekly Video Series, Episode 2: “We Don’t Have Any Claims

In Episode 2 of our weekly series Steve unpacks the unseen risks, hidden costs, and why relying solely on reported claims can give a false sense of security...

Weekly Video Series: Episode 1: Introduction

We're launching a brand-new video series where we answer the most common questions about freight risk and claims management...

Packaging for Road vs Sea Freight and their Key Differences

This blog explores the key differences between road and sea freight packaging and the important role dynamic load factos play in affecting freight in transit...

Why Consignees in South Africa Should Not Rely on Freight Drivers to Determine Consignment Feasibility

Where damage to freight has occurred, and the compatibility of the freight comes into question, it often happens that a further question arises. Should the freight have been uplifted by the freight...

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